Privacy Policy

Active Botanicals values your personal privacy and is committed to protecting your personal information. We prioritize the security of your data and work diligently to safeguard any personal information you share with us. Our privacy policy outlines the significance of protecting your personal information, defines what constitutes personal information, describes how we use the information you provide, details who has access to your data, and explains your rights regarding your personal information.

Please note, however, that this Privacy Policy does not apply to websites operated by other companies or organizations to which we may link. Active Botanicals is not responsible for any personal information you provide to third parties via our website. We recommend reading the Privacy Policies of those companies or organizations before submitting your details. By accessing and using www.active-botanicals.com, you accept our Privacy Policy and Terms of Use.

Use of Personal Information

Active Botanicals collects personal information through various means when you create an account with us. Examples include, but are not limited to, the following situations:

• • Creating an account on our website
  • Ordering, purchasing, exchanging, returning, or canceling an order for our products through our website or retail stores
  • Contacting us for inquiries about our products or services or requesting information or assistance
  • Communicating with our customer service representatives
  • Signing up to receive catalogs, emails, and updates on new and limited edition products, special offers, events, or other news
  • Registering and participating in our online customer forum
  • Providing feedback or making other submissions to Active Botanicals
  • Participating in contests or other promotions
  • Responding to consumer surveys or requests for opinions, concerns, or preferences regarding our products and services
  • Applying for employment with Active Botanicals
  • Engaging with us on social media
  • Using other features of the website that may require personal information

By registering with us, you consent to the collection of your personal data. When you place an order, we need to store personal information such as your name, email address, phone numbers, home address, shipping address, and billing address to process the order. Your saved card details will never be shared with third parties and will only be used for order processing through our payment service provider’s systems. We may also collect information through authentication or identity checks, including your phone number, which may be given to our courier service for delivery purposes. This information allows us to process and update you on your order status.

You have the right to request access to and the removal of your personal data. If your data is incorrect, incomplete, or irrelevant, you can request to have it corrected or removed.

Emails & Newsletters
Emails and newsletters are sent to subscribers. If you wish to opt out of our e-newsletter, you can email us at info@active-botanicals.com or unsubscribe directly from the email. By using our website and providing your mobile phone number, you consent to receive text messages from us at the number you provide. However, this consent is not a condition of purchase. If you choose to stop receiving these messages, you can contact us at info@active-botanicals.com.

Links to External Websites
We may provide links to other websites from time to time such as the web links to brands that we collaborate or partner with. These links are solely to provide you with convenience, ease and information regarding the products produced by Active Botanicas. However, we do not endorse or take responsibility for the content of those websites, are not responsible for the availability of those websites and will not be liable in any way for any loss or damage which you may suffer by using those websites. If you decide to access linked websites you do so at your own risk.

Cookies & Analysis For Research Purposes
When interacting with our website, certain data is automatically collected from your device or web browser through the tracking features in Google Analytics. This data includes: Device IDs, call state, network access, storage information and battery information; and Cookies, IP addresses, referrer headers, data identifying your web browser and version, and web beacons and tags. We use data about how our visitors use our website to understand customer behavior or preferences.  For example, we may use information about how visitors to www.active-botanicals.com search for and find products to better understand the best ways to present and manufacture products.

Changes to this Privacy Policy
Active Botanicals reserves the right, in its discretion, to change this privacy policy at any time and from time to time. All changes will be posted to the Website and will apply to any personal information collected on or after the date posted. Active Botanicals will treat your continued use of the website following any such posting as your acceptance of the revised terms. All changes will remain in compliance with applicable federal and provincial privacy legislation. We encourage you to check this privacy policy regularly for changes.

Your Right
You have the right to request information about the personal data we hold on you. If your data is incorrect, incomplete or irrelevant you can ask to have the information corrected or removed.

If you require further information about our Privacy Policy, please go to the help section of the website where FAQs are answered. If you require more information please send an email to info@active-botanicals.com or call or WhatsApp us at +92 329 5026616.